These were the most exciting years in my career where I relished going to work, and the company focus was very much on customer service. In later years things started falling apart with the patent expiring on the ball and pyramid design. - The heart of the endoskeletal system, which gave the company a lock on the market and made it a cash rich company. Adding to this secretly setting up a nation wide warehouse system to replace the distributors. A secret that was discovered by one of the distributors accidentally during an unrelated cocktail party. This action alienated many customers leading to a company consolidation, closing of the warehouses, and staff layoffs as market share disappeared.
